NordicGrow.
Welcome to NordicGrow and thanks for choosing us. We care a lot about our customers and if you have any questions or other concerns you are welcome to contact us at hello@nordicgrow.dk.
General info.
NordicGrow ApS
Kirkebjerg Allé 45, 2th,
2720 Vanløse, Denmark
CVR: 41137967
hello@nordicgrow.dk
Privacy Policy.
This Privacy Policy describes how your personal information is collected, used, and shared when you use our application.
PERSONAL INFORMATION WE COLLECT
First, when you create an account, we save Authentification information, such as name, email and date of loggin.
Then, when you connect to your sensor, we automatically collect certain information about your device, including information about your soil moisture, soil fertility, air temperature, amount of light, battery level, firmware version, time of synchronisation and if provided by the user, location of the sensor. We refer to this automatically collected information as “Device Information.”
Additionally, we collect when you select plants to grow, plan for the year, tick actions executed. We refer to this information as “Growing Information.”
Finally, we collect the questions that you might ask our bot in the chat, as well as the feedback you give about the answers. We refer to this information as “Chat Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking about Authentification Information, Device Information, Growing Information and Chat Information.
Authentification Information, Device Information, Growing Information and Chat Information are saved anonymously in separate storages, so that in the eventuality of a cyber attack, it could not be traced back to you.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We mainly collect this data for 4 purposes:
- Back up: we are able to save the actions you perform and choices you make to be able to present them back to you later. Even if you lose or clear your phone, the data is saved online.
- Sharing: you are able to share some parts of your garden with friends or family. This requires an online database for synchronizing.
- Server computation: by recording your sensor data, we can create complex algorithms that can recommend you the best actions to take. These computations cannot be run on a phone and need data in the cloud.
- Improving our service
SHARING YOUR PERSONAL INFORMATION
In most cases, we do not share any of the personal information with 3rd party partners.
Exceptions are: when you perform a purchase through the app, where we need to transfer part of your personal information for payment and shipping purposes. No device data or chat data is shared.
YOUR RIGHTS
As a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
DATA RETENTION
We keep your Personal Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@nordicgrow.dk or by mail using the details provided below:
Kirkebjerg Allé 45, 2th,
2720 Vanløse, Denmark